Frequently Asked Questions

We have a 100% Satisfaction Guarantee or your money back. Replacement seat covers are an alternate remedy. For Returns, call us 8am-4pm Eastern Time at 855-427-7766 - to get a Return Authorization Number. Or email us at Support@Ruggedfitcovers.com - Note your order number, name & address and reason for return or exchange.
Your return authorization number is valid for a period of 30 days from the date you received your order. Any returns without a valid return authorization number will be refused. Please write the return authorization number on the outside of the box. Of course, all products must be returned in new, unused condition in their original box. Shipping must be prepaid by the customer on all returns. Refund will be given on merchandise returned, less shipping & packaging. We do not accept C.O.D. returns.

All products must be returned to:

Rugged Fit Covers
36 North Main Street - Suite #2
Wallingford, CT 06492

To request a Return Authorization and Return Label - please call customer service at 855-427-7766 / or email customerservice@ruggedfitcovers.com . Please describe the reason for return or refund. For Replacement Seat Covers - Replacement seat covers will be ordered by customer service as soon as we are notified of a discrepancy and we have identified the correct replacement seat cover part number(s). For Refunds - We will refund your purchase price in full as soon as the seat covers are returned and inspected.

Seat covers are 100% Satisfaction Guaranteed. We also Warranty our Seat Covers for 2 years. Any fading, defects in stitching or fabric or excessive wear is covered under this warranty. Rugged Fit Covers reserves the right to examine our product for extreme abuse.

Please call our Customer Service Department at 805 760 5277 Monday thru Friday, 8 am to 4:30 pm central to obtain a return authorization number. Your return authorization number is valid for a period of 30 days from the date you received your order. Any returns without a valid return authorization number will be refused. Please write the return authorization number on the outside of the box. Of course, all products must be returned in new, unused condition in their original box. Shipping must be prepaid by the customer on all returns. Refund will be given on merchandise returned, less shipping & packaging. We do not accept C.O.D. returns.

All products must be returned to:

Rugged Fit Seat Covers
1055 Valley Brook Lane,
Grand Prairie, Texas 75052

Rugged Fit Covers Custom Automotive Seat Covers are guaranteed against faulty materials or workmanship for a period of 1 year from the date of purchase.

Exclusions to this warranty are wear through due to severe abrasive conditions, cigarette burns, chemical spills such as gasoline, bleach, etc. We stand behind our product and believe in customer satisfaction. Depending on the situation, we will either replace your product at no charge or charge you a prorated amount for a replacement.

Yes, headrest and armrest covers are included with your purchase. It is important to note that the same vehicle can have different seat styles. Please make sure to order the part number that describes your seats exactly.

Yes, both driver and passenger seat covers are included.

Automotive fabric is very durable and is UV and Teflon treated to resist fade and stains.

Yes! Our seat covers are directly patterned after the original seats for a tight fit.

We took into account the position of seat belts, knobs, levers, side impact airbags and all other seat adjustments, including particular vehicle options.