Frequently Asked Questions
We have a 100% Satisfaction Guarantee or your money back. Replacement seat covers are an alternate remedy. For Returns, call us 8am-4pm Eastern Time at 855-427-7766 - to get a Return Authorization Number. Or email us at Support@Ruggedfitcovers.com - Note your order number, name & address and reason for return or exchange.
Your return authorization number is valid for a period of 30 days from the date you received your order. Any returns without a valid return authorization number will be refused. Please write the return authorization number on the outside of the box. Of course, all products must be returned in new, unused condition in their original box. Shipping must be prepaid by the customer on all returns. Refund will be given on merchandise returned, less shipping & packaging. We do not accept C.O.D. returns.
All products must be returned to:
Rugged Fit Covers
36 North Main Street - Suite #2
Wallingford, CT 06492
Rugged Fit Covers Custom Automotive Seat Covers are guaranteed against faulty materials or workmanship for a period of 1 year from the date of purchase.
Exclusions to this warranty are wear through due to severe abrasive conditions, cigarette burns, chemical spills such as gasoline, bleach, etc. We stand behind our product and believe in customer satisfaction. Depending on the situation, we will either replace your product at no charge or charge you a prorated amount for a replacement.
Yes, headrest and armrest covers are included with your purchase. It is important to note that the same vehicle can have different seat styles. Please make sure to order the part number that describes your seats exactly.
Yes, both driver and passenger seat covers are included.
Automotive fabric is very durable and is UV and Teflon treated to resist fade and stains.
Yes! Our seat covers are directly patterned after the original seats for a tight fit.
We took into account the position of seat belts, knobs, levers, side impact airbags and all other seat adjustments, including particular vehicle options.
Custom orders take 7-10 days to complete.